ervamatin India

Privacy Policy

Ervamatin India (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.ervamatin.in or communicate with us online.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, phone number, email address, billing/shipping address, and payment information when you place an order.

  • Device & Usage Data: IP address, browser type, device information, and pages visited for analytics and performance.

  • Communication Data: Messages, emails, or feedback you send to our support team.

We collect this information directly from you or automatically through cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates or promotional offers (only with your consent)

  • Improve our website experience and product range

  • Comply with legal and tax obligations

3. Sharing of Information

Ervamatin India does not sell, rent, or trade your personal data.
We may share limited information only with:

  • Logistics partners (to deliver your orders)

  • Payment gateways (to process secure transactions)

  • Service providers (IT support, analytics, email systems)
    All partners are bound by strict confidentiality and data-protection agreements.

4. Data Storage & Security

Your information is stored on secure servers located in India and other jurisdictions that ensure adequate protection.
We use SSL encryption, firewalls, and limited employee access to protect your data.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve functionality and site performance

  • Remember your preferences

  • Analyze website traffic

You may disable cookies in your browser settings, but certain features may not work properly.

6. Your Rights

You may:

  • Request access to or correction of your data

  • Withdraw marketing consent at any time

  • Request deletion of your information, subject to legal requirements

To exercise these rights, email us at support@ervamatin.in.

7. Children’s Privacy

Our products and website are not directed to children under 18 years of age.
We do not knowingly collect information from minors.

8. International Transfers

When required, your information may be transferred to servers outside India for processing.
All transfers comply with applicable data-protection laws.

9. Updates to This Policy

We may update this Privacy Policy periodically.
The revised version will be posted on this page with the updated “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact:

Ervamatin India Customer Service
📧 Email: support@ervamatin.in
🌐 Website: https://www.ervamatin.in